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Terms and conditions

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, use our services, make purchases, or interact with us in any other way. We are committed to protecting your privacy and handling your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Italian data protection laws.

2. Data Controller

The Data Controller of personal data is "Sole Proprietorship of Pietro Lisi," with its registered office at Via Tasso 35, 00185 Rome. You can contact us with any privacy-related questions by sending an email to lisi.pietro.c@gmail.com.

3. Personal Data Collected

We collect and process the following personal data:

  • Contact Information: Name, surname, email address, phone number, shipping, and billing address.

  • Payment Data: Credit/debit card number, expiration date, and security code (if required) to process payments. With your consent, we may retain this information for future purchases.

  • Account Information: Login details, order history, purchase preferences.

  • Browsing Data: IP address, device type, operating system, browser type, information about pages visited, and interactions with the site.

  • Cookies: Data collected through cookies and other tracking technologies, as described in our Cookie Policy.

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Order and Delivery Management: We use your data to process and deliver your orders, provide customer support, and handle any returns or refunds.

  • Account Management: Creation and management of your account on our website.

  • Marketing and Communications: With your consent, we may send you promotional communications and newsletters.

  • Analysis and Improvements: We analyze browsing and purchase data to improve our offerings and user experience.

  • Compliance with Legal Obligations: We retain your data to comply with tax regulations and other applicable laws.

5. Platform and Third Parties

Our website is hosted and managed through the Wix.com platform, which provides tools for site creation and management. Wix.com may process your personal data as a data processor, in accordance with its privacy policy and GDPR regulations.

  • Denial of Consent: If you choose to deny consent for the processing of your personal data, Wix.com will not retain your data. However, some information may be collected and stored by third-party apps integrated into our site for other purposes, such as enhancing your user experience, analyzing visits, or integrating additional features. These apps do not handle payment processing.

  • Third-Party Responsibility: We encourage you to review the privacy policies of the third parties involved to understand how they manage your personal data. We are not responsible for the data processing carried out by these third parties.

6. Cookie Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site. They can be used for:

  • Essential Cookies: Necessary for the functioning of the site and to enable you to browse and use its features.

  • Performance Cookies: Collect information on how you use the site to improve it.

  • Functionality Cookies: Store your preferences and personalize your experience.

  • Marketing Cookies: Used to show you relevant advertisements for our products. You can manage your cookie preferences and withdraw your consent at any time through your browser settings or our cookie management banner.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and reporting obligations. Specifically:

  • Contact and Order Data: Retained for 10 years in accordance with tax regulations.

  • Payment Data: Retained only until the transaction is completed, unless explicit consent is given for storage for future purchases.

  • Marketing Data: Retained until you withdraw your consent.

8. Data Sharing

Your personal data may be shared with:

  • Service Providers: Companies that provide payment, shipping, website management, and customer support services.

  • Legal Authorities: In the case of legal obligations or requests from competent authorities.

  • Third Parties: With your explicit consent, we may share your data with business partners for marketing purposes.

9. Data Subject Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectify: Request the correction of any errors in your data.

  • Erase: Request the deletion of your data, unless legal obligations require us to retain it.

  • Restrict: Restrict the processing of your data under certain circumstances.

  • Portability: Request a copy of your data in an electronic and transferable format.

  • Object: Object to the processing of your data for marketing purposes or based on legitimate interests. You can exercise your rights by contacting us at the email provided above. We will respond to all requests within one month, unless the request is complex.

10. Data Security

We implement appropriate security measures to protect your personal data, including SSL encryption for transactions, strict access controls, and ongoing staff training on privacy matters.

11. International Data Transfer

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA) that offer adequate data protection levels, in compliance with GDPR.

12. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, where necessary, notified via email.

13. Contacts

For any questions or requests regarding this Privacy Policy, you can contact us at:

Email: lisi.pietro.c@gmail.com
Phone: +39 3922864055

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